Privacy Policy

Last updated: March 05, 2026

Shubh Avenue ("We", "Us", or "Our") is committed to protecting your personal data in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable rules.

As a Data Fiduciary, we process your digital personal data only for lawful purposes with your consent (or under legitimate uses where allowed). This Privacy Notice explains what data we collect, why, how we use it, your rights, and how to contact us.

1. Personal Data We Collect (Itemized Categories)

We collect the following categories of personal data when you:

Visit our website (www.shubhavenue.com)
Submit an enquiry, contact form, or booking request
Interact with us for property viewing, purchase, or related services
Contact and Identification Data: Full name, email address, phone number, address (if provided).
Property-Related Data: Preferences (e.g., budget, location, type of property like residential/commercial/venue), enquiry details, site visit preferences.
Usage and Device Data: IP address, browser type, device information, pages visited, time/date of visit (automatically collected).
Other: Any additional information you voluntarily provide (e.g., in messages or documents).

We do not collect special categories of data (e.g., health, religion) unless you provide it voluntarily for a specific purpose.

2. Purposes of Processing (Specific and Itemized)

We process your personal data only for the following specific purposes:

To respond to your property enquiries, schedule site visits, or provide venue booking information.
To provide and improve our real estate/venue services (e.g., sending property details, updates on availability).
To communicate with you regarding your requests, offers, or follow-ups (via email, SMS, calls).
For internal analysis to enhance our website and services (e.g., understanding user preferences).
To comply with legal obligations (e.g., record-keeping for taxation or disputes).
For marketing similar properties/services only if you have consented separately.

Processing enables: Enquiry handling, property recommendations, venue bookings, and related customer support.

3. Consent & How We Obtain It

We rely primarily on your consent (free, specific, informed, unconditional, unambiguous, via clear affirmative action, e.g., checkbox).

Consent is requested before processing (e.g., on forms).
You can withdraw consent anytime with the same ease (click a link or email us). Withdrawal does not affect prior lawful processing.
If consent is withdrawn, we will stop processing (except where legally required to retain).

For pre-Act data: We provide this notice retrospectively.

4. Sharing Your Personal Data

We share data only as necessary:

With Service Providers (e.g., hosting, email/SMS gateways, payment processors) under strict contracts.
With business partners (e.g., builders, banks for financing) only with your consent.
In business transfers (merger/sale) — we will notify you.
For legal compliance (court orders, government requests).

No international transfers occur unless safeguards are in place (as allowed under DPDP Act).

5. Data Retention

We retain your data only as long as necessary for the purpose:

Enquiry/booking data: Up to 3 years after last interaction (or longer if required by law).
Usage data: Shorter periods for analytics. Upon purpose fulfillment or consent withdrawal, we erase data (and instruct processors to do so), except for legal retention.

6. Your Rights as Data Principal (Under DPDP Act)

You have the right to:

Access your data and get a summary of processing.
Correct inaccurate/incomplete data.
Erase data (subject to exceptions).
Nominate someone to exercise rights in case of death/incapacity.
Grievance redressal (contact us first).
Withdraw consent.
Complain to the Data Protection Board of India if unsatisfied.

To exercise: Email us at [sumangalamkota@gmail.com] or contact our Grievance Officer.

7. Grievance Officer / Contact Details

Grievance Officer / Data Protection Contact: Name: [Insert Name, e.g., Ravi or Authorized Person] Email: sumangalamkota@gmail.com Phone: [Insert Phone Number] Address: Shubh Avenue - A venue of Lavish Life, Near Raipura Circle, Kota, Rajasthan, India

We will acknowledge and resolve grievances promptly (as per DPDP timelines).

8. Security of Your Data

We implement reasonable security safeguards (technical + organizational) to prevent breaches. In case of a breach, we notify you and the Board as required.

9. Children's Data

Our services are not directed at children under 18. We do not knowingly process children's data without verifiable parental/guardian consent. If we learn of such data, we delete it.

10. Changes to This Notice

We may update this notice. Changes will be posted here with a new "Last updated" date. Significant changes may be notified via email or prominent website notice.

11. Contact Us

For questions: sumangalamkota@gmail.com

By using our website/services and providing data, you acknowledge this notice. For consent-based processing, explicit consent is obtained separately.